Terms

These terms cover using this website and working with me on projects, monthly support and one-off work. You work directly with me, Alex. Project work is scoped separately; monthly support can be booked through the payment page, with the work priorities agreed together. If anything here is unclear, ask me.

Who this site belongs to

Guwii is the website and trading name used by Alex Wigmore, a South Wales based digital consultant, designer and developer. The best way to get in touch is through the contact page on this website.

Using this website

You can browse this website, read the content and get in touch about work. Please do not misuse the site, attempt to break into it, copy substantial parts of it, scrape it in a way that causes problems, or use it for anything unlawful.

The content on this website is provided for general information. It is not legal, financial or professional advice tailored to your specific situation. Older articles and Code Bytes reflect the context in which they were written. Check compatibility, security and suitability before using an example in your own project.

Projects, retainers and services

Project scope, deliverables, timings, responsibilities and fees are agreed separately by email, proposal, quote, invoice or written agreement. If something is not included in that agreed scope, it may need to be quoted separately.

Monthly support runs on a rolling one-month basis, with your hours, rate and payment method confirmed before work starts. Give one month's notice to cancel, unless we agree otherwise. You can give notice through the contact page.

Unused hours do not roll over. Any exception is at my discretion and must be agreed separately.

Personal-use customers and cancellation

If you are buying services wholly or mainly for purposes outside your trade, business, craft or profession, you are a consumer. Nothing in these terms limits your statutory consumer rights.

For a service contract agreed online or at a distance, you can cancel without giving a reason within 14 days after the day the contract is made. This initial right is separate from the one-month notice period for ongoing monthly support. Tell me clearly that you wish to cancel, through the contact page or by replying to our correspondence, before the cancellation period ends. I will acknowledge receipt by email.

I will confirm the service, price and terms by email so you can keep a copy. Work will start after the cancellation period unless you expressly ask me to start sooner. Setting up a Direct Debit does not itself request an early start or waive your cancellation rights. If you request an early start and then cancel within the cancellation period, you only pay a proportionate amount for work properly supplied up to cancellation, where the law permits. The right ends on full performance only if you expressly requested early performance and acknowledged beforehand that completing the service would end that right.

If you exercise this cancellation right, I will refund payments due back to you, less any lawful proportionate charge, within 14 days of being told you are cancelling, using the original payment method unless we expressly agree otherwise, without a refund fee.

Cancellation wording you can use

You do not have to use this wording; any clear cancellation statement is enough. You can copy it into the contact form or our correspondence.

To Alex Wigmore, trading as Guwii: I give notice that I cancel my contract for the following service: [service]. Ordered/agreed on: [date]. Name: [your name]. Address: [your address]. Date of this notice: [date]. Signature: [only if sent on paper].

Client responsibilities

To keep work moving, clients are expected to provide accurate information, timely feedback, required access, brand assets, copy, images and approvals. Delays in supplying these can affect timelines.

You are responsible for making sure any content, assets, data or instructions you provide are accurate, lawful and that you have the right to use them.

Payments

Payment terms are shown on the relevant quote, invoice or agreement. Unless agreed otherwise, invoices should be paid by the due date shown on the invoice. Guwii is not VAT registered and does not add VAT.

The payment page separates monthly support from one-off payments. Completing monthly Direct Debit setup creates a recurring GoCardless subscription for your selected hours and the GBP total shown. The first payment is collected as soon as GoCardless permits after authorisation, then monthly. Direct Debit setup is not instant payment, and confirmation does not mean funds have cleared.

We will agree the work priorities together. Booking monthly hours does not by itself agree the scope or delivery date of a larger project, or change an existing arrangement.

The GBP and USD Stripe options are for one-off payments; choose the currency and amount that match your invoice.

Guwii may pause work, withhold delivery of unfinished work or restrict ongoing support where invoices are overdue. Any recurring Direct Debit, card payment or bank transfer arrangement is used only for the agreed work or retainer.

Ownership and portfolio use

Once the agreed fees for a project have been paid, the client owns the final client-specific deliverables created for that project, unless agreed otherwise.

Guwii retains ownership of pre-existing tools, processes, templates, reusable code, know-how and general working methods used to create the work. Third-party services, fonts, plugins, platforms, stock assets and software remain subject to their own licences and terms.

Unless a project is confidential or agreed otherwise, Guwii may reference completed work in a portfolio, proposal, case study or social post. Sensitive commercial details will not be shared without permission. Confidential work, customer records and private account or administration screens are not portfolio material without specific approval.

AI, automation and modern tools

Guwii may use modern tools, automation and AI-assisted workflows to research, draft, design, build, test or improve work. These tools are used to support delivery and professional judgement, not replace it.

AI-assisted content, data and outputs should still be reviewed before being used in public, commercial, legal, financial or high-stakes contexts. No AI system is treated as automatically correct without appropriate review.

Hosting, third-party tools and integrations

Some projects depend on third-party platforms such as WordPress, hosting providers, payment processors, analytics tools, email services, CRMs, plugins, APIs or AI services. Those services have their own terms, pricing, limits and availability.

Guwii will take reasonable care when setting up or supporting these systems, but cannot guarantee that third-party services will be uninterrupted, error-free or unchanged forever.

Liability

Guwii aims to provide work with reasonable care and skill. To the fullest extent allowed by law, Guwii is not liable for indirect loss, loss of profit, loss of revenue, loss of data, loss of goodwill or business interruption.

Where liability cannot be excluded, Guwii's total liability is limited to the amount paid for the specific work giving rise to the claim, unless the law says otherwise. Nothing in these terms excludes liability where it would be unlawful to do so.

Links to other websites

This website may link to other websites. Those links are provided for convenience or context. Guwii is not responsible for the content, security or availability of third-party websites.

Privacy

The Privacy Policy explains enquiry handling, hosting, payments and your rights. Its Cookies section explains the necessary form sessions and payment-provider interfaces. The general contact form is not a suitable place to send passwords, payment details or confidential client records.

Changes to these terms

These terms may be updated from time to time. The latest version will be published on this page.

Contact

If anything in these terms needs clarifying, please use the contact page to get in touch.